Shipping & Returns

Stephan

Orders are shipped with DHL Standard and will take 1-4 working days, it depends from which country you order.
Please contact us if you wish to have your order shipped with another service.

SHIPPING

Shipping Rates

Germany & EU
Free delivery on all orders

Norway & Switzerland
Standard Delivery Charge: 15 €

World
At the moment we’re only offering shipping to EU countries and Norway & Switzerland. If you’re from another country and want to place an order please contact us directly: info@frisurclothing.com
All our prices indicated are in Euro including the legal VAT (19%).
For non-EU countries like Switzerland or Norway we prepare an invoice without VAT (prices in our onlinestore include the 19% VAT) on which you have to pay tax and duty while importing. Those are levied by the responsible customs office. For further information, please contact your responsible customs office.

RETURNS

Thank you for ordering at our online shop. We hope the garments you’ve chosen will be among your favorite’s soon. Nevertheless if you are not satisfied with any product, you have the chance to return it within fourteen (14) days after delivery date.

Please contact us beforehand in the event of a return and send us an email to info@frisurclothing.com. We will send you a return-form and assist you with everything you need.

Make sure you follow the instructions:

  1. Pack the article + delivery note according to our terms into the parcel
  2. Send package with a delivery service of your choice and at your own expense to:
    FRISUR | Mintstyle GbR
    Paul-Lincke-Ufer 30
    10999 Berlin
    Germany
  3. The goods will be refunded to your account after your return has been processed

Please note following terms for a return:

The products were only tried to check the right size, but they must not have been used or laundered. The product is in the undamaged original packing (a carefully opened package is not considered as damaged). The product is complete (including all labels). A filled return–form is included

Returns harm the environment, are expensive and led to higher shipping costs for all customers in the past. Therefore, we ship orders within EU-countries for free but don’t bear the costs for returns. The refund can take up to fourteen (14) days from receipt of your package.